We always refund money using the same method as the order was paid for. If the order was paid online by card or another online payment, the amount will be automatically refunded back to the account or payment card from which the payment was received.
If the order was paid cash on delivery, we will refund the money by bank transfer. In that case, you need to fill in the bank account number in IBAN format and your bank's SWIFT/BIC code in the return form.
We will process the refund after receiving and checking the returned package.
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